Owners of the new 2012 MacBook Pro Retina have been reporting an issue according directly with the much coveted Retina Display, reports AppleInsider. Users are having image persistence issues on the high resolution screen on the laptop, which has left Apple having to replace units which are defective.
2012 MacBook Pro Retina display complaints
In Apple’s community forum a number of users have complained that the Retina display on the new 2012 MacBook Pro is suffering image retention issues which has been incorrectly referred to as ghosting. However it is thought that this issue is not widespread.
The thread on the forum has been mistitled ‘burn in problem’ and it contains identical instances of image persistence on the IPS panels which are high pixel density and which were used in the new MacBook Pro Retina. However it is thought that many more users than those that have reported the issue could be affected. The issue may be too subtle for some to notice. Forum members have posted that the latent image can only be seen on a light colored background and stays there for about five minutes before gradually fading away.
Apple say that they are aware of the problem and Geniuses have ordered units as replacements for screens that have been reported as malfunctioning. Users having problems with their screen may have to wait two to three weeks as the demand for the laptop remains high. It is thought that the issue relates to a bad batch of panels due to limited laptops being reported as having the fault. Apple have not officially commented on the issue and so the reason behind the image retention is not known. As usual anyone who purchased a new MacBook Pro Retina can take advantage of the no questions asked 14 day warranty to return their laptop, should they be having a problem with it.
Image persistence is also known as image retention and it has been an issue with other IPS panels in the past and is known to be a weakness in the technology. This is typically something that is seen on budget laptops along with ghosting where a second image, known as the ghost, is seen on the main image. Common causes are incorrect interpolation of frame pull down de-interlacing.
