PokeBank’s failed launch has left the fans bereft and wondering when Nintendo would try again for outside of Japan. The whole Pokemon community is feeling let down, with some members actually feeling furious.
They are annoyed that Nintendo didn’t say anything apologetic about the crash – not even a template corporate apology! This is quite a big deal, and the situation needs an explanation as well as a big sorry. Fans also need to know when they can start trying to download the bank again outside of Japan.
Nintendo’s silence when it comes to a release date has prompted many Pokemon fans to email the company. One fan had a response that he posted to the public – ThatHipsterGamer posted the response on Reddit:
“…you’ll agree that it’s better to have a slight delay than to have a game that doesn’t live up to your expectations,”
This placated the fans until someone realised that calling Pokebank a game rather than an application service indicated a template response!
“Our goal as a publisher and as a developer is to meet a game’s projected release date. However, those plans may be altered for a variety of reasons to ensure that the quality of the game meets our exacting specifications. I’m confident you’ll agree that it’s better to have a slight delay than to have a game that doesn’t live up to your expectations.”
This isn’t good PR for Nintendo – automated responses are never good, and this one looks as if whoever sent it doesn’t even know what PokeBank is!
It’s been a month since the crash, and the company needs to get up close and personal with its fanbase or risk losing it. Many fans feel like Nintendo isn’t bothered about its fans outside of Japan.